IBIS LONDON EXCEL-DOCKLANDS | Airport hotel in London | From 127$/Night

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Key details

Hotel overview and key features

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

Ibis London Excel-Docklands, a 3-star hotel rated 8.0/10 on Booking.com, is located in East End, a vibrant area with shops, restaurants, and art galleries. This hotel near airport is a 10-minute drive from London City Airport and a two-minute walk to the ExCeL Exhibition Centre. The Custom House DLR station is less than a five-minute walk away, offering routes into central London in 30 minutes. The Emirates Air Line cable car system, leading to the O2 Arena, is less than a minute from the property.

Comfortable Modern Rooms

The bright and modern rooms at Ibis London Excel Docklands feature flat-screen TVs, private bathrooms, and high-quality furnishings, including the famous ibis Sweet Beds. Certain rooms include a seating area and river views. Pod-like bathrooms have attractive green sinks and mirror lights against white tiles.

Dining & Bar Options

Fogg's serves a continental breakfast or a full buffet with eggs, bacon, pork sausage, mushrooms, and baked beans for £10 when prebooked. The stylish on-site bar offers international cuisine and drinks, from coffee to cocktails. Guests can dine at the restaurant, which serves varied dishes daily.

Local Attractions & Vibe

The hotel is less than a minute from the ExCeL exhibition centre and a six-minute walk to the Thames River. Nearby attractions include the O2 Arena and the Dockers Sculpture, 1 miles away. The energetic design and vibrant colors create a fun, funky atmosphere throughout the property.

Convenient Guest Services

Ibis London Excel-Docklands provides a 24-hour front desk, free Wi-Fi, and a business center. Safety features include carbon monoxide detectors, fire extinguishers, and a security system. Dry cleaning and laundry services are available for guests.

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Accessible Twin Room

Max:

2 persons

175 sq. feet

Bed options:

2 Single beds

Heating

room details

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Double Sweet Room by Ibis

Max:

2 persons

175 sq. feet

Bed options:

1 Double bed

Shower

Heating

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Twin Room 2 beds

Max:

2 persons

175 sq. feet

Bed options:

2 Single beds

Shower

Heating

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Prices and Availability

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Getting around

Transportation options available

City Centre

London 6.5 mi

Airports

London City (LCY) 2.4 mi

London Heathrow (LHR) 23.9 mi

Train

Woolwich Arsenal 2.4 mi

Underground

Canning Town4300 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

Wi-Fi

Parking

GBP 25 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Dryer

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location info

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

Map view

9 Western Gateway, Royal Victoria Dock, London, United Kingdom, E16 1AB

City landmarks

Convention Centre

ExCeL London

2300 ft

Event hall

The O2

2.1 mi

Library

Charlton House

2.0 mi

Castle

Tower of London

4.3 mi

Landmark

Quantum Cloud

3900 ft

Harbour

Trinity Buoy Wharf

3500 ft

Landmark

Old Royal Naval College

2.1 mi

Landmark

The Dockers Sculpture

4900 ft

Landmark

Emirates Air Line

2400 ft

Landmark

DC Exhibition

4800 ft

Landmark

STAR WARS Identities at The O2

4700 ft

Landmark

I Am the Greatest

4500 ft

Landmark

Dinosaurs Unleashed London O2

4800 ft

Landmark

Canning Town

1.3 mi

Museum

Museum of London Docklands

2.0 mi

Landmark

Royal Arsenal

2.4 mi

Harbour

Tower Bridge

4.2 mi

Park

Greenwich Peninsula Ecology Park

4800 ft

Gallery

Now Gallery

5100 ft

Landmark

House Mill

1.9 mi

Park

Thames Barrier Park

1.4 mi

Art object

Traffic Light Tree

1.4 mi

Landmark

Silvertown

1.6 mi

Landmark

Longplayer

3400 ft

Museum

Cutty Sark

2.2 mi

Landmark

Up at The O2

2.1 mi

Landmark

The Millennium Dome Millennium Way

2.1 mi

Landmark

Emirates Aviation Experience

2.0 mi

Nearby

Museum

The Crystal

1800 ft

Bridge

Royal Victoria Dock and Bridge

1400 ft

Restaurants

Caffe Fratelli

1000 ft

Unit 1

Freemason's Cafe

2700 ft

27 Freemasons Road

The Oiler Bar

2000 ft

The Oiler Bar

Rotisserie Chicken

2400 ft

ExCel Exhibition Centre 1 Western Gateway

Garden Community Cafe

4300 ft

7 Cundy Road

Royal Docks Tandoori

4500 ft

369 Prince Regent Lane

Guest scores and detailed hotel feedback

Past guest experiences and opinions

Alan

United Kingdom, April 2024

7.8/10

I found the hotel to be in a quiet area, very close to the Emirates cable cars which was convenient for exploring the city. The staff tried their best, but it was clear they lacked proper customer service training. The dining options were decent, especially for Vegetarians, but additional charges for cooked dishes were a bit disappointing.

Rooms

9.0

The rooms were beautifully decorated and well-equipped, located on the higher floors.

Service

7.0

The service was friendly overall, but there is room for improvement in customer service training.

Location

8.0

The hotel is conveniently situated within walking distance of Royal Victoria DLR station and near the cable cars to the O2, making it easy to reach popular tourist spots.

Dining

7.0

The dining experience offered eclectic British dishes, including options for Vegetarians, but additional charges for cooked meals were unexpected.

Facilities

8.0

The hotel facilities were satisfactory and provided the necessary amenities for a comfortable stay.

Edward

United States, April 2024

9.0/10

I had the pleasure of staying at this hotel and can say it was a wonderful experience. The location is perfect, right next to the Excel Centre and very close to the DLR station. The service was top-notch, with a staff member going above and beyond to assist me. The dining experience was good, although some items were not included and came at an extra cost. The facilities were well-maintained, offering everything I needed for a comfortable stay.

Rooms

9.0

My room had a stunning view over the dock, and the fashionable decor added a touch of elegance to the space.

Service

9.0

The customer service I received was exceptional, with a staff member providing me with all the information I needed for a pleasant stay.

Location

10.0

The hotel's location is superb, right next to the Excel Centre and within walking distance of the DLR station. It was convenient for my travel.

Dining

8.0

I enjoyed the dining experience, although some items were charged separately. The view of the river made the meal even more enjoyable.

Facilities

9.0

The hotel's facilities were well-maintained, offering a range of services that added to the overall comfort of my stay.

Chris

United Kingdom, December 2023

8.2/10

The hotel offers incredible value for money at just £49 with stunning views over the Thames. The rooms are equipped with all necessary facilities. The service is excellent overall, with great attention from the staff. You might find some areas where the staff could use more training, but it doesn't detract too much from the experience. The location is superb, especially for those visiting the ExCel centre or taking a trip on the docklands light railway. The dining options are good, with a variety of choices, though some items may come at an additional cost. Overall, a satisfying stay with some minor room for improvement.

Rooms

9.0

The rooms offer amazing value for money with the breathtaking view over the water and all necessary facilities included.

Service

8.0

The service was top-notch, with great attention from the staff, although some members may need more training in customer service.

Location

9.0

The hotel's location is fantastic, especially for those visiting the ExCel centre or needing easy access to public transportation

Dining

7.0

The dining experience is satisfactory with various choices offered, though some items may require an additional payment.

Facilities

8.0

The hotel provides all the necessary facilities for a comfortable stay with a good value for money overall.

Alexander

United Kingdom, September 2023

7.6/10

The hotel is situated in a quiet area, just a stone's throw away from Royal Victoria DLR station. The rooms offer a nice view out the window and boast very good facilities. The customer service, although with an extra member on reception desk during departure, could benefit from more training. The hotel provides a good value for money proposition, but some additional services like dry cleaning or welcome drinks might need improvement.

Rooms

8.0

I loved the nice view out the window and the very good facilities in the rooms.

Service

7.0

The service was good with an extra member on reception during departure, but some staff might need more customer service training.

Location

8.0

The hotel is conveniently located within a few minutes walking distance from Royal Victoria DLR station, making it easy to access various DLR stations. However, the city center is quite far away.

Dining

6.0

Facilities

7.0

The facilities met my needs during the stay.

Philip

United Kingdom, September 2023

6.8/10

The hotel offers a great view even with the window left open and features 2 single beds and a bathroom. The service was mixed with an extra member present at departure but overall need to improve customer service. The location is in a quiet area not far from cable cars and a few minutes from Royal Victoria DLR station. The dining experience provided a view of the river but was better suited for early risers and vegetarians. The facilities were decent but need some enhancements.

Rooms

8.0

The room had a great view even with the window left open, and the 2 single beds were comfortable. The bathroom was clean.

Service

6.0

The staff was friendly, but there is room for improvement in customer service.

Location

7.0

The hotel is in a quiet area, close to cable cars and within walking distance from Royal Victoria DLR station. Not near the city center but convenient for accessing transportation options.

Dining

7.0

The dining area offers a view of the river, suitable for early risers and vegetarians.

Facilities

6.0

The facilities are average, would benefit from some upgrades.

Clean rooms

Limited dining options

Sam

United Kingdom, September 2023

7.6/10

I had a nice stay at the hotel, enjoying a well-cooked breakfast in the heart of the docklands with a view of the Thames. The room with 2 single beds was cozy, but I wished for a hairdryer and kettle. Customer service was decent, but there is room for improvement. The location was convenient, close to London transport and the city center. The dining options had very good food, but dining was not included in the price. Overall, a comfortable stay with some room for enhancement in service and amenities.

Rooms

8.0

The room with 2 single beds was cozy but lacking a hairdryer and kettle.

Service

6.0

The customer service was decent, but there is room for improvement.

Location

9.0

The hotel's location was convenient, close to London transport and the city center.

Dining

8.0

The dining experience was good with very good food, though dining was not included in the price.

Facilities

7.0

The hotel had adequate facilities for a comfortable stay.

Robert

United States, June 2023

8.0/10

I had a delightful stay at this hotel located right in the heart of Docklands. The rooms were clean and well-equipped, the breakfast was delicious, and the disabled access made my stay hassle-free. However, the service could be improved in terms of customer training. The location was convenient, with easy access to transportation links and various attractions.

Rooms

9.0

The rooms were comfortable and offered a nice view of the surroundings.

Service

7.0

The staff provided good customer service during my stay.

Location

8.0

The hotel is within walking distance of the Royal Victoria DLR station, making it convenient for travel.

Dining

8.0

The cooked breakfast included was perfectly fine, but it was not clear whether it was included in the room price or an extra charge.